Privacy Policy

Who We Are

This website is operated by Bloom Room LLC, doing business as Bloom Room ("Bloom Room," "we," "us," or "our"), a Georgia-based restaurant.

• Name: Bloom Room
• Address: 350 Town Center Ave Suite 100A, Suwanee, GA 30024
• Website: https://www.bloomroomsocial.com/

This Privacy Policy explains how we collect, use, and share personal information when you visit our website or interact with our forms and services.

Information We Collect

We collect the following personal information directly from you through the forms on our Site:

Homepage form (/) — used for newsletter/general sign-up inquiries

• Email

Contact Us form (/contact-us) — used to respond to general inquiries

• Full name (First and Last name)
• Email
• Phone
• Message

Careers form (/careers) — used to process job applications

• Full name (First and Last name)
• Email
• Phone
• Position applied for
• Message
• File (e.g., resume/CV upload)

Reservations and Orders

We do not take reservations, orders, or payments ourselves. Those happen on the third-party platforms described below, under their own privacy policies:

• OpenTable — reservation details (party size, date, time) and your name, email, and phone when you book
• Toast — order and gift card purchase details, and your name, email, phone, and payment information
• Uber Eats — order details and your name, email, phone, delivery address, and payment information

We do not send these platforms any information from this site.

Automatically Collected Data

Nothing below is collected until you accept cookies in our banner. Analytics and advertising tools are not loaded at all beforehand, so if you decline — or never answer the banner — none of this is gathered. Once you accept, those tools collect the following as you browse:

• Pages visited
• Device and browser information
• Approximate location (city level)
• Traffic source
• Ad clicks and conversions
• Identifiers used for ad targeting (including hashed identifiers)
• Session interactions (clicks, scrolls)
• IP address

Separately, the embedded Google map on our location section loads when you view that part of the page and may receive your IP address and map interactions, as any embedded map does.

See the "Third-Party Services" and "Cookies and Tracking" sections below for details on how this data is collected.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our Contact Us and homepage forms
• Process and manage job applications submitted through our Careers form
• Process reservations made through OpenTable
• Process online orders and gift card purchases made through Toast
• Operate and load core website content, such as menus and location information, via our site database
• Monitor, maintain, and improve the performance and usability of our Site through analytics tools
• Deliver and measure the performance of our advertising campaigns

We do not use your information for email marketing, as no email-marketing service is currently integrated on our Site.

Cookies and Tracking

Our Site uses cookies and similar tracking technologies through the third-party services listed below to support analytics, advertising, and core site functionality (such as embedded maps). These technologies may collect information such as pages visited, device/browser data, approximate location, and identifiers used for ad targeting.

We ask for your consent first. Analytics and advertising technologies are not loaded and set no cookies until you choose "Accept" in our cookie banner. If you decline, or never answer the banner, they stay switched off. The only cookies stored beforehand are the two that record your own choice.

For a full breakdown of each cookie, its provider, purpose, and duration, please see our Cookie Policy.

Third-Party Services

• Google Ads / DoubleClick (Google LLC)Used for advertising. Collects ad clicks and conversions, pages visited, and identifiers used for ad targeting. Privacy policy: https://policies.google.com/privacy
• Meta Pixel (Meta Platforms, Inc.)Used for advertising. Collects pages visited, actions taken on the Site, and hashed identifiers used for ad targeting and measurement. Privacy policy: https://www.facebook.com/privacy/policy/
• Google Analytics 4 (Google LLC)Used for analytics. Collects pages visited, device and browser information, approximate location (city level), and traffic source. Privacy policy: https://policies.google.com/privacy
• Google Tag Manager (Google LLC)Used for analytics. Loads and manages other tracking tags configured for the Site. Privacy policy: https://policies.google.com/privacy
• Microsoft Clarity (Microsoft Corporation)Used for analytics. Collects session recordings (clicks, scrolls), pages visited, and device information. Privacy policy: https://privacy.microsoft.com/privacystatement
• Google Maps (embed) (Google LLC)Used to display an embedded map. Collects IP address and map interactions. Google Maps (embed) may also load Google Fonts to process its own features, which involves the collection of IP address to serve font files. Privacy policy: https://policies.google.com/privacy
• OpenTable (OpenTable, Inc.)Used for reservations. Collects reservation details (party size, date, time) and name, email, and phone when booking. Privacy policy: https://www.opentable.com/legal/privacy-policy
• Toast (Toast, Inc.)Used for online ordering and gift cards. Collects order and gift card purchase details, and name, email, phone, and payment information when ordering or buying a gift card. Privacy policy: https://pos.toasttab.com/privacy
• Uber Eats (Uber Technologies, Inc.)Used for delivery ordering. Clicking our ordering link takes you to Uber Eats, where order details and your name, email, phone, delivery address, and payment information are collected when you place an order. Nothing from Uber Eats runs on our Site. Privacy policy: https://www.uber.com/legal/privacy/
• Google reCAPTCHA (Google LLC)Used to protect our forms from automated abuse. Loads only when you begin filling in a form, and collects device and browser signals to tell a person from a bot. Privacy policy: https://policies.google.com/privacy
• Supabase (Supabase Inc.)Used as our site database infrastructure. Handles content requests to load site data such as menus and locations. Privacy policy: https://supabase.com/privacy

Targeted Advertising and Your Opt-Out Rights

We use Google Ads / DoubleClick and Meta Pixel to deliver advertising and measure its performance. These tools collect data such as pages visited, ad clicks and conversions, actions taken on the Site, and identifiers (including hashed identifiers) used for ad targeting.

We do not sell your personal information for money. Using advertising tools such as those above can qualify as "sharing" for cross-context behavioral advertising under the CPRA, so we give you a direct way to switch it off: the "Do Not Sell or Share My Personal Information" link in the Site footer and cookie banner. Using it disables advertising pixels on this Site, and the choice is remembered on your next visit.

Your Privacy Rights

If you are a California resident, the CCPA/CPRA gives you the right to:

• Know what personal information we have collected about you and how it has been used and shared
• Delete personal information we have collected from you
• Correct inaccurate personal information we hold about you
• Opt out of the sale or sharing of your personal information

To exercise any of these rights, please contact us at gerson@thesuwaneesocial.com. We will respond to verifiable requests in accordance with applicable law.

Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy:

• Inquiries submitted through our forms are kept as long as needed to respond to and resolve your request
• Job application information is retained in accordance with our hiring needs and applicable recordkeeping practices
• Reservation and order information is retained by our third-party providers (OpenTable, Toast) in accordance with their own retention practices

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. The "Last updated" date at the top of this page indicates when this Policy was last revised. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: gerson@thesuwaneesocial.com
• Phone: 4706557002
• Address: 350 Town Center Ave Suite 100A, Suwanee, GA 30024