Privacy Policy

Who We Are

Bloom Room (the "Site," "we," "us," or "our") is operated by Bloom Room LLC, a Georgia-based company doing business as Bloom Room.

• Legal entity: Bloom Room LLC (d/b/a Bloom Room)
• Address: 350 Town Center Ave Suite 100A, Suwanee, GA 30024
• Website: https://www.bloomroomsocial.com/

This Privacy Policy explains how we collect, use, and share personal information when you visit our website or interact with our forms and services.

Information We Collect

We collect the following personal information directly from you through the forms on our Site:

Homepage form (/) — used for newsletter/general sign-up inquiries

• Email

Contact Us form (/contact-us) — used to respond to general inquiries

• Full name (First and Last name)
• Email
• Phone
• Message

Careers form (/careers) — used to process job applications

• Full name (First and Last name)
• Email
• Phone
• Position applied for
• Message
• File (e.g., resume/CV upload)

Reservations and Orders

When you make a reservation or place an order/purchase a gift card through our third-party service providers:

• Reservation details (party size, date, time)
• Name, email, and phone (for reservations)
• Order and gift card purchase details
• Name, email, phone, and payment information (for online orders or gift card purchases)

Automatically Collected Data

Because we use certain analytics, advertising, and embed tools on our Site, we automatically collect the following information when you browse:

• Pages visited
• Device and browser information
• Approximate location (city level)
• Traffic source
• Ad clicks and conversions
• Identifiers used for ad targeting (including hashed identifiers)
• Session interactions (clicks, scrolls)
• IP address
• Map interactions

See the "Third-Party Services" and "Cookies and Tracking" sections below for details on how this data is collected.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our Contact Us and homepage forms
• Process and manage job applications submitted through our Careers form
• Process reservations made through OpenTable
• Process online orders and gift card purchases made through Toast
• Operate and load core website content, such as menus and location information, via our site database
• Monitor, maintain, and improve the performance and usability of our Site through analytics tools
• Deliver and measure the performance of our advertising campaigns

We do not use your information for email marketing, as no email-marketing service is currently integrated on our Site.

Cookies and Tracking

Our Site uses cookies and similar tracking technologies through the third-party services listed below to support analytics, advertising, and core site functionality (such as embedded maps). These technologies may collect information such as pages visited, device/browser data, approximate location, and identifiers used for ad targeting.

For a full breakdown of each cookie, its provider, purpose, and duration, please see our Cookie Policy.

Third-Party Services

• Google Ads / DoubleClick (Google LLC)Used for advertising. Collects ad clicks and conversions, pages visited, and identifiers used for ad targeting. Privacy policy: https://policies.google.com/privacy
• Meta Pixel (Meta Platforms, Inc.)Used for advertising. Collects pages visited, actions taken on the Site, and hashed identifiers used for ad targeting and measurement. Privacy policy: https://www.facebook.com/privacy/policy/
• Google Analytics 4 (Google LLC)Used for analytics. Collects pages visited, device and browser information, approximate location (city level), and traffic source. Privacy policy: https://policies.google.com/privacy
• Google Tag Manager (Google LLC)Used for analytics. Loads and manages other tracking tags configured for the Site. Privacy policy: https://policies.google.com/privacy
• Microsoft Clarity (Microsoft Corporation)Used for analytics. Collects session recordings (clicks, scrolls), pages visited, and device information. Privacy policy: https://privacy.microsoft.com/privacystatement
• Google Maps (embed) (Google LLC)Used to display an embedded map. Collects IP address and map interactions. Google Maps (embed) may also load Google Fonts to process its own features, which involves the collection of IP address to serve font files. Privacy policy: https://policies.google.com/privacy
• OpenTable (OpenTable, Inc.)Used for reservations. Collects reservation details (party size, date, time) and name, email, and phone when booking. Privacy policy: https://www.opentable.com/legal/privacy-policy
• Toast (Toast, Inc.)Used for online ordering and gift cards. Collects order and gift card purchase details, and name, email, phone, and payment information when ordering or buying a gift card. Privacy policy: https://pos.toasttab.com/privacy
• Supabase (Supabase Inc.)Used as our site database infrastructure. Handles content requests to load site data such as menus and locations. Privacy policy: https://supabase.com/privacy

Targeted Advertising and Your Opt-Out Rights

We use Google Ads / DoubleClick and Meta Pixel to deliver advertising and measure its performance. These tools collect data such as pages visited, ad clicks and conversions, actions taken on the Site, and identifiers (including hashed identifiers) used for ad targeting.

If you are a California resident, you have the right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising purposes. You may exercise this right at any time by using the "Do Not Sell or Share My Personal Information" link located in the Site footer or cookie banner.

Your Privacy Rights

If you are a California resident, the CCPA/CPRA gives you the right to:

• Know what personal information we have collected about you and how it has been used and shared
• Delete personal information we have collected from you
• Correct inaccurate personal information we hold about you
• Opt out of the sale or sharing of your personal information

To exercise any of these rights, please contact us at gerson@thesuwaneesocial.com. We will respond to verifiable requests in accordance with applicable law.

Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy:

• Inquiries submitted through our forms are kept as long as needed to respond to and resolve your request
• Job application information is retained in accordance with our hiring needs and applicable recordkeeping practices
• Reservation and order information is retained by our third-party providers (OpenTable, Toast) in accordance with their own retention practices

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. The "Last updated" date at the top of this page indicates when this Policy was last revised. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: gerson@thesuwaneesocial.com
• Phone: 4706557002
• Address: 350 Town Center Ave Suite 100A, Suwanee, GA 30024